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About Us

The best community forum platform for Shopify.

Since its inception, Xenforum has been dedicated to empowering e-commerce merchants to foster vibrant, professional communities around their brands. Our journey began in 2014 by developing a robust forum platform for the PrestaShop ecosystem, where we quickly established a reputation for reliability and feature richness.

Recognizing the growing need for powerful community tools within the world's leading e-commerce platform, our team launched Xenforum for Shopify in November 2019. This move was driven by a commitment to provide Shopify merchants with an unparalleled way to connect with their customers, gather crucial feedback, and drive long-term engagement.

By early 2020, Xenforum had rapidly emerged as the best forum platform for Shopify. This success is rooted in our core philosophy: balancing powerful, professional features with absolute ease of use.

Key features that define Xenforum:

  • Seamless Shopify Integration: Xenforum is designed to work flawlessly within the Shopify ecosystem, ensuring a smooth experience for both merchants and their customers.
  • User-Friendly Setup: Our platform emphasizes simplicity, allowing merchants to set up and customize their forums without any technical expertise.
  • Flexible Pricing: We offer scalable plans designed to fit stores of all sizes, from growing startups to high-traffic enterprises.
  • Easy Customization: Merchants can effortlessly tailor the look and feel of their forum using custom CSS and integrated template hooks, ensuring a seamless brand experience.
  • Professional Engagement: Features like email notifications keep users informed of new posts and replies, encouraging continuous discussion and community participation.
  • Reliable Support: We pride ourselves on offering fast and responsive support to help our merchants maximize their community's potential.

Xenforum transforms your online store into a thriving customer hub—a place where product discussions, support solutions, and brand loyalty naturally flourish. We are committed to constantly innovating and providing the ultimate platform for community building on Shopify.